Respected team leader recognized for ability to engender trust, facilitate innovation, train others, and cultivate and inspire ownership at all levels.

Broad based technical skills, including Project Management, Strategic Planning, ISO 9000, Organizational Performance Improvement, Supply Chain Management, Manufacturing Management, TQM, Environmental Technology, and Statistical Techniques.

PROFESSIONAL EXPERIENCE
President, Consulting Group
Consulting group providing firms guidance in operating more effectively to provide increased value, greater market share, improved bottom line performance, elevated customer satisfaction and performance excellence.

• Developed and implemented internal corporate quality award program based upon Malcolm Baldrige criteria for 8 divisions of a major American construction firm providing a means of integrating acquisitions into the core business and creating significant improvement in overall corporate performance and growth.
• Facilitated the use of the Malcolm Baldrige model to assess and improve the operational performance of the new wireless telecommunications division of a Fortune 100 technology firm.
• Program manager for ISO 9001 Registration of two computer centers and Business Recovery consulting firm.
• Project manager for ISO 9001 Registration for a leading computer technology firm.
• Created curriculum for the University of Colorado's Total Quality Management Program and University of Phoenix Performance Excellence Program
• Created concurrent product development process for software firm significantly reducing time to market.
• Developed a Citizen's Advisory Committee to facilitate community dialogue with a mining company.

• Manager, facilitator, and technical trainer for Celestial's "Jump Start" Continuous Improvement Process that reduced waste and product defects by more than 50% while increasing productivity by 33%.
• Utilized DOE and TQM methodologies to produce a tenfold improvement in packaging barrier properties.
• Developed and implemented corporate quality measurement system. Divisional Manager of Engineering and Quality WITCO Corp Responsible for manufacturing engineering, process engineering, new product commercialization, and quality for the elastomer products division of this chemical manufacturing firm. This $30 Million division has 220 employees and produces three elastomer product lines, which are marketed throughout the world.
• Implemented SPC programs, which reduced product non-conformance from 18% to 3%.
• Developed and implemented new product development and commercialization processes which reduced time to market by 20% while improving product success rate by 25%.
• Technical leader for MRP II implementation team.
• Developed the division's successful ISO 9002 Registration program.

• Doubled revenue from firm's second largest customer and created the business with the firm's third largest customer. Achieved through customer relationship management, successful new product commercialization programs, and continuous improvement in the performance of existing products, which reduced cost of manufacture while eliminating product defects.
• Awarded Polaroid Vendor Quality Award 4 out of 5 years by reducing customer rejection rate from 4% to zero.
• Successfully developed new $20MM product line by coordinating partnerships with Kimberly Clark, Scott Paper and DuPont to successfully develop the components, manufacturing processes, and channels of distribution.
• Coordinated successful design, fabrication, installation, and start-up of solvent coating machine.
• Provided technical support to the state of Massachusetts Department of Environmental Quality Control to assist in developing the state's VOC emission control regulations.
• Project Manager for the successful design, installation, and start-up of technically innovative plant wide emission control system that created a competitive advantage and increased profitability.
• Project Manager for the successful design, installation, and start-up of four environmental control systems and new coating machine complex.

• Western New England College - MBA
• City College of New York - B.Ch.E.
• Pennsylvania State University

• Malcolm Baldrige National Quality Award Examiner 1996 - 2001
• ASQC Certified Quality Auditor 1994
• ISO 9000 Lead Assessor Certification 1993
• ASQC Certified Quality Engineer 1990

• "Lessons From Carbon Bed Adsorber Losses", Chemical Engineering Progress Loss Prevention Series, Volume 12. Case history analysis of carbon bed fires and process definition for safely operating carbon bed adsorbers in ketone service.
• "The Future of Process Quality: Appropriate Decision-Support for Continuous Process Improvement", 1996 Rocky Mountain Quality Conference
• "Trials and Tribulations of Implementing ISO 9000 in the Service Industries", 1995 Rocky Mountain Quality Conference
• "Creating High Performance Organizations", 2001 Rocky Mountain Quality Conference

• Colorado Performance Excellence Program (Former President)
• Regis University Adjunct Faculty
• University of Phoenix Adjunct Faculty
• American Society for Quality (Former chapter Chair)
• American Institute of Chemical Engineers (Former chapter Chair)
• University of Colorado TQM Steering Committee
• American Society for Quality and Productivity
• American Production and Inventory Control Society
• Boulder Chamber of Commerce
• Rotary International
• University of Colorado Total Quality Management Advisory Committee
• Roche Community Advisory Board
• Humane Society

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